At Lauren & Ethan, we endeavor to provide a seamless and satisfactory shopping experience. To maintain transparency and ensure clarity, we would like to outline our return, refund, and exchange policy: 

1. Cancellation Policy

• Once an order is placed and has entered the shipping process, cancellations cannot be accommodated.
• We encourage customers to review their orders carefully before confirming the purchase.

2. Size Accuracy and Order Placement

• Our size chart is meticulously crafted to assist customers in making informed decisions.
• Orders are processed based on the accurate size information provided by customers at the time of purchase.
• Please refer to the size chart and double-check your measurements before placing an order.

3. Return and Exchange Policy

• We accept returns and exchanges within 8-10 days of product delivery. It is requested  to ensure that items are returned in their original condition and include the receipt. 

• Exchange requests, including size exchanges, will be accommodated once the product has been dispatched.

4. Defective or damaged products

• In the rare event that you receive a defective or damaged product, please contact us within 7 days of receiving the order.
• We will address such issues on a case-by-case basis and take appropriate measures to resolve the matter.

5. Refund Policy

• Refunds are processed in cases where the product is defective, damaged, if there are unexpected delays in shipping, or if it is returned in its original condition. In such instances, full refunds will be provided in the form of store credit. However, refunds are not offered for the express delivery charges paid by the customer.

6. Contact Information

 For any concerns or inquiries related to your order, please contact us promptly at  laurenethan24@gmail.com  or call us at +91 95991 77509.

By placing an order with Lauren & Ethan, you acknowledge and agree to abide by the terms and conditions outlined in our return, refund, and exchange policy.